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Policies

The Olde Mill Inn Bed & Breakfast is a historic property where every guest reservation is both important & special to us.

 

Reservations: 

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  • A valid credit card is required at the time of booking to confirm your reservation. Visa and MasterCard are accepted.

  • A $50.00 nonrefundable deposit, for each guest room, will be charged to your credit card or debit card upon booking. All reservations must be secured with a credit card, even reservations utilizing a gift certificate or third-party certificate for total or partial payment.

  • The deposit comes off the balance that will be charged to the credit on file 1-2 days prior to arrival. 

  • Any damage costs will be charged to the credit card on file. 

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Guest Room Rates:

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  • All room rates are based on double occupancy (except Thomas Walker - only charge is for 5th person).

  • The Front Parlor and Creekside can accommodate a roll-away for a total of 3 guests.  Daniel Boone, with a queen bed and twin bunk bed, can accommodate 3 guests.  

  • A $25.00 per person/per night fee is charged for the extra guests.

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Cancellation: 

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  • Notification of cancellation must be received a minimum of 3 days in advance of arrival date. 

  • If the required cancellation notice is not met, the full amount of the stay will be charged to the credit card on file. 

  • Rescheduling, early departures and no-shows are treated the same as cancellations. 

  • This policy applies to reservations made with gift certificates and third-party certificates as well. 

  • A 30-day cancellation notice is required on whole house bookings and for holidays and special events.

Weather Policy:

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If the roads into Cumberland Gap are closed, refunds will be made, less the $50.00 non-refundable deposit.  The Inn cannot be responsible for weather conditions at the point of guest's departure and our standard cancellation policy will apply.

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Children:

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Children age 13 and older are welcome at the Inn, with well-behaved parents. 

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  • Prior permission is requested for any child accommodations.

  • Children may not be left unattended at any time. 

  • Please note that the property is not childproof. 

  • The $25.00 per person/per night for additional guests applies. 

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Non-Smoking Environment:

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The Olde Mill Inn Bed & Breakfast is a smoke-free indoors environment.  Smoking is permitted on the deck.

Any guest choosing to smoke inside the Inn will be assessed a $250.00 nuisance fee.  If damage has been done, additional fees may apply and all costs will be charged to the credit card on file. 

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Check-in and Check-out:

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  • Check-in: after 4:00 pm

  • Self Check-in: after 6:00 pm

  • Check-out: 11:00 am

 

Arrangements may be made for a later check-in by contacting the Innkeeper: 

Call: 423-869-0868 -or-

E-mail: bookme@oldemillinnbnb.com 

so that we may provide you with self

check-in instructions. 

 

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Click here for: Pet Policy

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Rates and Policies are subject to change at any time. 

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